CASE STUDIES

TROPICO conducts case studies on various dynamics and aspects of the digital transformation of public administrations in Europe over its project duration. This online case study repository gives access to all our empirical research in a condensed format. Please contact info@tropico-project.eu or the case study author for further information.

Centralised digital patient registration, Estonia

18. February 2021
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The centralized digital patient registration project is part of a wider eHealth initiative in Estonia that revolves around the efficiency of patient movement between different health care providers through the centralised digital patient registration, digital referrals and also e-consultation. These different initiatives are meant to operate in conjunction, as they have limited impact in isolation. The solutions operating together are meant to reduce waiting times for citizens and reduce costs for both health care…

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Patient Reported Outcome Measures, Denmark

18. February 2021
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The purpose of the collaboration “Patient Reported Outcome Measures in a mobile application” (henceforth “PROM”) was to improve patient-hospital communication through the development and test of a mobile application that makes it possible for patients to report their progress after surgery from home and for the clinical staff to gain a quick overview of the patients’ condition. The project took place at a university hospital in the Southern Region of Denmark, specifically in four…

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Dysphagia E-learning: The Danish case of e-learning innovation

18. February 2021
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The Dysphagia E-learning project was initiated in 2013 with a pre-study phase. The purpose of Dysphagia E-learning was to develop new innovative solutions for health professionals and patients that can prevent deaths, pneumonia and malnutrition for patients and citizens with dysphagia. Dysphagia refers to a condition where a person has difficulties swallowing (food, drinks and saliva). If untreated and/or undetected, it can lead to risk of suffocation, pneumonia, dehydration and malnutrition. The project was…

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Nursing home Booghuys, Belgium

18. February 2021
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The nursing home Booghuys, part of the city of Leuven, provides care for elderly people. In 2016, it was decided that the nursing home needed some renovations. The involved actors worked out some concepts for the renovations and did several working visits to other nursing homes. However, in June of 2017, the involved actors decided that the renovations would not fulfil the wishes of residents and staff, and they eventually worked out a concept…

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MijnWGK, Belgium

18. February 2021
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MijnWGK is an online data platform that allows an efficient access of health information of WGK[1] clients for general practitioners (GPs) and the clients themselves. WGK exists of five provincial non-profits which all have access to patient information. However, before MijnWGK, the GPs who treated the WGK patients had no access to this information. This information might be crucial for the GP to take decisions about the medical conditions of the patient. The WGKs…

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MijnGezondheid, Belgium

18. February 2021
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MijnGezondheid is a partnership between more than twenty public and private actors, who implemented a portal website between 2017 and 2018, with which a citizen would be able to access his/her medical information more efficiently. The portal website is connected with different other databases to redirect the user (via single sign-on) to the right database, without the need for exchange of the data itself. The creation of a Personal Health system (such as MijnGezondheid)…

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Evidence-based practice, Belgium

18. February 2021
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This case study is about the implementation of an evidence-based practice (EBP) architecture where guidelines and information can be shared and where applications can be connected for the network members to use. The Belgian EBP is oriented towards the development, validation, dissemination and evaluation of medical guidelines for health practitioners. This entails ten health care professions: GPs, nurses, occupational therapists, dentists, dieticians, pharmacists, physiotherapists, speech therapists, midwifes and podiatrists. These medical guidelines ensure health…

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Burenondersteuning, Belgium

18. February 2021
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The project ‘Burenondersteuning’[1] was a collaboration between different cities and private partners from late 2018 until early 2020 to develop a system that connects neighbours to help each other with small tasks and to remedy loneliness. The project had several objectives. First, the project wanted to tackle loneliness among citizens by providing a network of neighbours with whom citizens could interact. Second, the network of neighbours would also provide assistance in carrying out small…

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The Employment Registry project, ensuring a single coherent set of employment data for each individual through collaboration in Estonia

9. November 2020
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The Employment Registry is a unique solution for gathering employment data that keeps the amount of employment information which needs to be submitted to the minimum, whilst ensuring the maximum quality of the collected data. Through this Registry, public sector organisations receive information necessary for various services and processes, such as applying for unemployment benefits or health insurance or reducing the amount of unaccounted labour. The collaboration enabled the actors to understand holistically how…

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Antwerp’s Smart City Policy. Implementing Smart City projects in a living urban lab

6. November 2020
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With its Smart City policy, the city of Antwerp put forward the ambition to join the top tier of European Smart Cities. A vision document was adopted by the City Council in 2017, delineating the following five priorities: smart governance, smart mobility, smart energy and materials, smart security and smart citizens. Prior to this vision document, in 2016, the City of Antwerp had agreed to a covenant with the world-renowned research centre IMEC. The…

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