CASE STUDIES

TROPICO conducts case studies on various dynamics and aspects of the digital transformation of public administrations in Europe over its project duration. This online case study repository gives access to all our empirical research in a condensed format. Please contact info@tropico-project.eu or the case study author for further information.

MijnWGK, Belgium

18. February 2021
,,,

MijnWGK is an online data platform that allows an efficient access of health information of WGK[1] clients for general practitioners (GPs) and the clients themselves. WGK exists of five provincial non-profits which all have access to patient information. However, before MijnWGK, the GPs who treated the WGK patients had no access to this information. This information might be crucial for the GP to take decisions about the medical conditions of the patient. The WGKs…

Read More

MijnGezondheid, Belgium

18. February 2021
,,,

MijnGezondheid is a partnership between more than twenty public and private actors, who implemented a portal website between 2017 and 2018, with which a citizen would be able to access his/her medical information more efficiently. The portal website is connected with different other databases to redirect the user (via single sign-on) to the right database, without the need for exchange of the data itself. The creation of a Personal Health system (such as MijnGezondheid)…

Read More

Evidence-based practice, Belgium

18. February 2021
,,,

This case study is about the implementation of an evidence-based practice (EBP) architecture where guidelines and information can be shared and where applications can be connected for the network members to use. The Belgian EBP is oriented towards the development, validation, dissemination and evaluation of medical guidelines for health practitioners. This entails ten health care professions: GPs, nurses, occupational therapists, dentists, dieticians, pharmacists, physiotherapists, speech therapists, midwifes and podiatrists. These medical guidelines ensure health…

Read More

Burenondersteuning, Belgium

18. February 2021
,,,

The project ‘Burenondersteuning’[1] was a collaboration between different cities and private partners from late 2018 until early 2020 to develop a system that connects neighbours to help each other with small tasks and to remedy loneliness. The project had several objectives. First, the project wanted to tackle loneliness among citizens by providing a network of neighbours with whom citizens could interact. Second, the network of neighbours would also provide assistance in carrying out small…

Read More

The Employment Registry project, ensuring a single coherent set of employment data for each individual through collaboration in Estonia

9. November 2020
,,,,

The Employment Registry is a unique solution for gathering employment data that keeps the amount of employment information which needs to be submitted to the minimum, whilst ensuring the maximum quality of the collected data. Through this Registry, public sector organisations receive information necessary for various services and processes, such as applying for unemployment benefits or health insurance or reducing the amount of unaccounted labour. The collaboration enabled the actors to understand holistically how…

Read More

Antwerp’s Smart City Policy. Implementing Smart City projects in a living urban lab

6. November 2020
,,,,

With its Smart City policy, the city of Antwerp put forward the ambition to join the top tier of European Smart Cities. A vision document was adopted by the City Council in 2017, delineating the following five priorities: smart governance, smart mobility, smart energy and materials, smart security and smart citizens. Prior to this vision document, in 2016, the City of Antwerp had agreed to a covenant with the world-renowned research centre IMEC. The…

Read More

Collaborating in Europe’s leading living lab for Smart City-services: the case of Danish Outdoor Lighting Living Lab (DOLL)

6. November 2020
,,,,

DOLL (Danish Outdoor Lighting Lab) is Europe’s largest test field, showroom, and innovation hub within the field of intelligent lighting. Its living lab is located in the suburban municipality of Albertslund, located some 15 kilometres west of Copenhagen. DOLL is based on a partnership between various public actors – the municipality of Albertslund, the Danish Technical University (DTU) and the regional partnership promoting green transition Gate 21, which is also located in Albertslund. The…

Read More

Bristol is Open – A joint venture delivering a Smart City of the future

6. November 2020
,,,,

The case study examines a joint venture between Bristol City Council and the University of Bristol in the UK. Bristol is Open (BiO) aims at delivering research contributing to the development of a Smart City and “deploying a city-scale open and programmable testbed for experimentation and digital innovation” (Bristol City Council, 2016: 55). BiO started in April 2015 with both partners having equal shares in the company, but the collaboration ended in December 2019…

Read More

Digitalstadt Darmstadt. A collaborative network and its structural backbone

6. November 2020
,,,,,,,

The programme Digitalstadt Darmstadt evolved as a result of winning a 2017 Bitkom competition to create a German “digital model city with international appeal” (Bitkom e.V., 2020). Motivated by this success, the city of Darmstadt has further been supported by several private and public sponsors such as Deutsche Telekom and the German Federal State of Hesse with the goal to develop into a lively and experimental space for designing and testing Smart City technologies.…

Read More

The Digitisation and Modernisation of the Belgian Civil Registry: A transition from a decentralized paper system to a centralized digital database

5. November 2020
,,,,

The Belgian Civil Registry contains information about the legal identity of all citizens. The launch of its digitisation in March 2019 meant the transition from a decentralised paper system that was in use since Napoleonic times to a centralised database that could be accessed from anywhere. A centralised digital database would enhance trustworthiness and enable information exchange between municipalities, courts and other databases. A multitude of actors were included in this complex collaborative process,…

Read More