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Making service delivery more efficient by working together. Spanish experience

By Jaime García-Rayado, Vicente Pina & Lourdes Torres | 24. August 2021

Measuring the efficiency of public sector service delivery has attracted increasing attention and is a major concern among many public authorities worldwide. Many governments place focus on assessing and monitoring the efficiency and effectiveness of the actions and services provided by public authorities. In a context of limited resources, the challenge for public authorities is…

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Collaborating to understand user involvement – a joint initiative of five Horizon 2020 projects

By TROPICO Team | 18. June 2021

Lise H. Rykkja and Line M. Sørsdal (University of Bergen) have contributed to a joint policy brief called “The Co-Creation Compass: Creating Public Value Together: From Research to Action” from TROPICO and our four sister projects: Understanding Value Co-Creation in Public Services for Transforming Public Administrations (Co-VAL); Co-Production and Co-Governance: Strategic Management, Public Value and…

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Ensuring accountability in collaborative governance – challenges and solutions

By Magnus Paulsen Hansen, Signe Elmer Christensen & Peter Triantafillou | 28. May 2021

Collaboration is useful to address complex social problems, such as long–term unemployment. However, collaboration across organisational boundaries can also cause new and fuzzy accountability lines. This means that it can be hampered by excessive accountability demands, and that placing responsibility when collaborative actions go wrong might be difficult. On this background, the overall aim of the TROPICO Work Package 8: Effects of Collaboration…

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Digital events are the future: how to make the most of this opportunity

By Cécile Guezennec & Karolina Poltorak | 30. April 2021

  Transforming a seminar into a webinar is about more than just switching two letters and installing Zoom. As the shift to a digital format swept over many of the meetings and conferences held in 2020/2021, a trend especially relevant for international arrangements and networks, we had to change our international 2020 summit in Antwerp,…

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Does collaboration lead to more efficiency? – Lessons from English local government

By Benedetta Bellò & James Downe | 25. February 2021

After the 2008 financial crisis and a period of austerity, local councils in England have considered various ways to change how they manage and deliver services to cope with budget cuts. The UK Government even put together an ‘idiot’s guide’ to making sensible savings in local government by outlining ‘50 ways to save’. This all…

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