Stakeholders prefer collaboration and transparency in (place)branding

By Erik Hans Klijn | 13. January 2021

Branding as governance strategy Branding has emerged rapidly as an important governance strategy in the public sector all over the world. Politicians use branding, including brand elements like slogans, wordmarks, and logos, to construct an identity that is attractive to voters. Branding is also frequently used to promote public organizations, policies or services. A brand…

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A Penny for your Thoughts: The Crucial Role of Collaboration to Enlighten the Artificial Intelligence Black Box

By Lukas Kögel, Camilla Wanckel & Andree Pruin | 30. November 2020

Artificial intelligence (AI) holds great promises to relieve the work of public servants and eliminate biases in human behaviour. Governments around the world strive to exploit AI and Big Data in order to design more evidence-based, effective and efficient policies, improve the communication with citizens through AI-guided chatbots, or increase the speed and quality of…

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E-administration: Good practices of digital invoicing in France

By Samuel Defacqz & Claire Dupuy | 11. September 2020

TROPICO involves research on digital administration (or e-administration) in several European countries. For this blog post, we interviewed Alexandre Streicher, a Manager at AIFE (the French Agency for State Financial Information Technology) about Chorus Pro, a French e-invoicing system. Streicher also serves as an expert on the TROPICO External Advisory Board. With Streicher, we discussed…

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Collaboration, the way to coordinate unaffiliated volunteers

By András Molnár | 7. August 2020

TROPICO research highlights that collaboration in the public sector is crucial, but also challenging. Governments across Europe have various solutions to ensure that different actors can work together effectively. An extraordinary situation when collaboration takes on a particular meaning is crisis management. As highlighted by Lise H. Rykkja and Per Lægreid, collaboration in times of…

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