Waste management in the City of Tallinn – improving quality through increased local government role
Description of the collaboration Waste management in Tallinn is organised through a collaboration between several public and private sector organisations. The central role is held by the Tallinn Waste Centre who coordinate day-to-day activities as the representative of the city of Tallinn through activities including mediating the negotiation and management of contracts between the clients…
Read MoreCollaboration around ‘work practices’ in Estonia
© Colourbox Aim and Scope The case of ‘work practices’ in Estonia is a service targeted at people out of employment for a long time or with no earlier working experience, allowing them to benefit from learning and acting in a group, and helping the long-term unemployed to keep up their motivation, and to find…
Read MoreProactive service provision for disabled people, Estonia
© AbsolutVision on Unsplash Aims and scope The ‘Proactive service provision for disabled people’ project started out in 2018 and was implemented in 2020. The objective of the project was to automate the process of application for disability in an effort to reduce personnel resource costs (as application review is a very time-consuming process for…
Read MoreCoNurse, Estonia
Aims and scope © Colourbox The CoNurse project was initiated in 2017 and the solution was implemented in 2018. The objective of the project was to reduce human-resulted errors in carrying out standard nursing procedures. Cognuse detected a need for it in Estonian health care through interactions with the North Estonia Medical Centre (henceforth NEMC),…
Read MoreCentralised digital patient registration, Estonia
© Kaitlyn Baker on Unsplash Aims and scope The centralized digital patient registration project is part of a wider eHealth initiative in Estonia that revolves around the efficiency of patient movement between different health care providers through the centralised digital patient registration, digital referrals and also e-consultation. These different initiatives are meant to operate in…
Read MoreTallinn SUMP, implementing a holistic mindset for regional urban mobility planning in the capital region of Estonia
© Julius Jansson on Unsplash Tallinn Sustainable Urban Mobility Plan (henceforth Tallinn SUMP) reflects an attempt to overhaul the existing urban mobility framework. The project was initiated due to interest of key individuals from the Tallinn City Transport Department, Road Administration and Ministry of Economic Affairs and Communications. Through Tallinn SUMP, the citizen perspective is…
Read MoreThe Employment Registry project, ensuring a single coherent set of employment data for each individual through collaboration in Estonia
© Colourbox The Employment Registry is a unique solution for gathering employment data that keeps the amount of employment information which needs to be submitted to the minimum, whilst ensuring the maximum quality of the collected data. Through this Registry, public sector organisations receive information necessary for various services and processes, such as applying for…
Read MoreParticipatory Parliamentarism: the Case of the Estonian Citizens’ Initiative Portal
The Estonian Citizens’ Initiative portal (ECIP) is an e-participatory instrument allowing individuals to submit collective addresses to the parliament via an online platform. This encompasses proposing new ideas for laws and policies or suggesting changes to existing laws and policies. The e-participation portal is formally institutionalized through a cluster of laws and regulations addressing the…
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