© Digitalstadt Darmstadt website: https://digitalstadt-darmstadt.de The programme Digitalstadt Darmstadt evolved as a result of winning a 2017 Bitkom competition to create a German “digital model city with international appeal” (Bitkom e.V., 2020). Motivated by this success, the city of Darmstadt has further been supported by several private and public sponsors such as Deutsche Telekom and…

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This case study describes the set up and collaboration dynamic of the Online Access Act (OAA) (Onlinezugangsgesetz). The OAA was enacted in August 2017 as a result of increasing dissatisfaction among policy makers and administrators with the slow progress of government digitalisation in Germany over the last decade. The act obliges all levels of government…

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„meinBerlin” is the central eParticipation platform of the state of Berlin. Citizen participation procedures of all administrative units shall be realised via this platform, which makes meinBerlin the central ‘point of contact’ for all participation processes in Berlin. Various types of eParticipation initiatives can be conducted on the platform, including e.g. development plan procedures, public…

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At present, the digital administrative landscape in Germany has been dominated by isolated solutions and the German Online Access Act (OZG) seeks to support harmonisation and better collaboration by creating uniform standards across administrative levels. It obliges the federal administration, the Länder and the municipalities to offer their administrative services digitally by the end of…

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