An innovative online self-assessment tool enabling practitioners to compare their collaborative practices
ABOUT THE COLLABORATION MONITOR
Why such a tool?
The Collaboration Monitor is designed to help organisations engaged in collaborations to compare and improve the efficiency (the ratio between resources used and output) and legitimacy (the legal, political and social acceptance) of their collaborative practices.
The Monitor is an online-assessment tool for organisations engaged in the collaborative design or delivery of public services. Practitioners have the opportunity to compare their practices on key characteristics to gauge the efficiency and the legitimacy of their activities. There may be multiple reasons for your participation in a collaboration, such as improving the design of policies, providing better services, reducing costs, and ensuring that policies are meeting their goals. For researchers, the pool of comparable data is expected to generate new questions and insights into the role of collaborations and their potential for the delivery of public services.
Who should use the Collaboration Monitor?
Collaborations engaged in the design or delivery of public services. The collaborations could be made up by public actors only or by both public and private actors and operate at local, regional or national level. We invite collaborations from a broad range of policy areas to participate, such as employment services, social services, waste management or transportation. The monitor is a tool for highly formalized collaborations with a legal mandate, as well as for collaborations which are more loosely connected and based on voluntary agreement. Participants will be able to choose the peer groups they want to compare their collaboration to by filtering results for specific policy areas, levels of government or countries.
HOW TO PARTICIPATE
Fill out the questionnaire
Complétez le questionnaire
Vul de vragenlijst in
Den Fragebogen ausfüllen
Rellenar el cuestionario
Täitke küsimustik
View general results
What does the Monitor measure?
The information on the efficiency and legitimacy of collaborations is captured in 9 dimensions and 19 indicators:
| 2 main goals | 9 dimensions | 19 indicators | |
| Legitimacy | Input | 1 | Role of politicians |
| 2 | Citizens and companies | ||
| 3 | Other affected groups | ||
| Throughput | 4 | Transparency | |
| 5 | Guidelines | ||
| 6 | Feedback | ||
| 7 | Clarity of procedures | ||
| 8 | Dispute resolution | ||
| Output | 9 | Monitoring | |
| 10 | Stakeholder satisfaction | ||
| Efficiency | Productive efficiency | 11 | Cost per unit of service |
| Costs | 12 | Upfront costs (-) | |
| 13 | Maintenance costs (-) | ||
| Non-cost efficiency | 14 | Service quality | |
| 15 | Policy effectiveness | ||
| Allocative efficiency | 16 | Appropriateness of service | |
| Distributive efficiency | 17 | Distribution according to needs | |
| 18 | Fair distribution | ||
| Dynamic efficiency | 19 | Allocation of resources over time | |